Cookie & Privacy Policy

Last updated: September 2026

Simtaş Isı Sistemleri San. ve Tic. A.Ş. ("Simtaş", "we", "us") is committed to protecting your personal data. This policy explains what data we collect when you visit simtasturkiye.com, why we collect it, and what your rights are.

1. Data Controller

Simtaş Isı Sistemleri San. ve Tic. A.Ş.
Tekeli Mah, İTOB OSB, 10023. Sk. No:13/A, 35090 Menderes/İzmir
İZMİR / Menderes
E-mail: info@simtasturkiye.com
Phone: 0 (530) 824 29 63

2. Data We Collect

We may collect the following personal data when you use our website:

• Contact form data: Name, surname, e-mail address, phone number, and message content when you submit a contact or quote request form.
• Usage data: IP address, browser type, pages visited, time spent on pages, and referring URL — collected automatically via server logs and analytics tools.
• Cookie data: Preferences stored in your browser (see Section 5).

3. Purpose of Processing

We process your personal data for the following purposes:

• Responding to your contact and quote requests
• Improving website performance and user experience
• Measuring website traffic via analytics tools
• Remembering your language preference (TR/EN)
• Complying with legal obligations under Turkish law (KVKK) and EU GDPR where applicable

4. Legal Basis for Processing

• Consent — for non-essential cookies and analytics
• Legitimate interest — for security, fraud prevention, and improving our services
• Contractual necessity — for processing contact and quote requests
• Legal obligation — where required by Turkish law (KVKK Law No. 6698)

5. Cookies

Our website uses cookies — small text files stored in your browser. Below is a summary of the cookies we use:

Cookie Name	Type	Purpose	Duration
simtas_lang	Functional	Stores your language preference (TR/EN)	1 year
PHPSESSID	Essential	Session management (admin login)	Session
Google Analytics (_ga, _gid)	Analytics	Measures website traffic and user behaviour (anonymised)	Up to 2 years

You can disable or delete cookies at any time via your browser settings. Disabling functional cookies may affect certain features of the site (e.g. language preference will not be remembered).

6. Data Sharing

We do not sell or rent your personal data to third parties. Data may be shared with:

• Google LLC — for analytics (Google Analytics). Data is processed under Google's privacy policy and adequacy decisions. You may opt out via Google Analytics Opt-out.
• Hosting provider — our web hosting company processes server logs as a data processor on our behalf.
• Legal authorities — when required by applicable law.

7. Data Retention

Contact form submissions are retained for up to 3 years from the date of receipt, unless a longer period is required by law. Server logs are retained for up to 1 year. Analytics data is retained for 14 months in Google Analytics.

8. Your Rights

Under KVKK (Article 11) and GDPR (where applicable) you have the right to:

• Learn whether your personal data is being processed
• Request information about the purpose and manner of processing
• Know whether data is transferred domestically or internationally
• Request correction of incomplete or inaccurate data
• Request erasure or destruction of data
• Object to processing based on legitimate interest
• Request restriction of processing
• Lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu)

To exercise any of these rights, please contact us using the details in Section 1.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website is served exclusively over HTTPS (TLS encryption).

10. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on this page with an updated "last updated" date. We encourage you to review this policy periodically.